Tele-assistance (telecare) services are also available nationally, at least in principle, although apparently only installed in the cases of greatest need. Take-up is estimated at less than 0.5% of tele-alarm users. Tele-assistance is an extension of the tele-alarm service and service provision and reimbursement arrangements are the same. Tele-assistance services are allocated according to the degree of dependence of the user, rather than according to their age. Where the service provider is a public entity, the service costs the same as the basic tele-alarm.